3D Simplifier

Get Support

Need help with 3D Simplifier? Contact us and we will help you resolve import, optimization, or export issues as quickly as possible.

Support Email

pohinma@yahoo.com.hk

Please include your app version, device model, iOS version, and a short issue description.

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FAQ

Which file format is supported?

3D Simplifier currently focuses on USDZ import and export for Apple AR workflows.

How can I report a bug?

Please email us with your device model, iOS version, and the USDZ file that caused the issue.

How fast will support reply?

We usually reply within 2 business days.