InvoiceGen · Help

Support

Replies within 2 business days mapohin6275@gmail.com

Stuck, found a bug, or missing a feature? Email mapohin6275@gmail.com — a screenshot and your device model make most problems much faster to solve. Common questions are answered below.

Where is my data stored?

Everything you enter stays on your device — and in your personal iCloud if you enable sync as a Pro subscriber. InvoiceGen runs no servers and the developer cannot see your invoices. See the Privacy Policy.

How do I restore my Pro subscription on a new device?

Open the paywall and tap Restore Purchases, or make sure you are signed in with the same Apple ID — one subscription covers both iPhone and Mac.

How do I manage or cancel my subscription?

Subscriptions are handled by Apple. Visit apps.apple.com/account/subscriptions or open Settings → your name → Subscriptions on your device. Deleting the app does not cancel a subscription.

Why does the AI feature need a 280 MB download?

The AI language model runs entirely on your device — it downloads once, works offline afterwards, and none of your text ever leaves the device.

My generated files disappeared after I changed the output folder.

Documents generated earlier remain in the previous folder; open it in the Files app or Finder to retrieve them.

§Report a problem

If something looks wrong — a layout issue on a generated PDF, a number that doesn't add up, a crash — email mapohin6275@gmail.com with the document type (invoice, quotation or receipt), the template you use and, if possible, the file itself. Feature requests are welcome too.